Ordering DTF transfers, explained in plain English.
Four steps. No email tennis. Transparent timelines.
Step 1 — Upload
Drop your artwork onto our order page. We accept PNG, PDF, AI, and PSD. Our system automatically:
- Checks resolution (flags anything under 300 DPI)
- Verifies colour mode and converts if needed
- Detects transparency issues that cause bad prints
- Calculates your sheet size automatically (or lets you pick a gang sheet)
You’ll see a preview immediately — and if anything’s off, we flag it before you check out.
Step 2 — Proof
Within one business day, you receive a digital proof showing exactly how your transfer will print. This is not a quick mockup — it’s a press-accurate preview.
You can:
- Approve and send to production
- Request tweaks (colour, sizing, placement) — unlimited revisions
- Chat with our art team if you need hands-on help
Step 3 — Production
Once approved, production is 72 hours standard. Rush options are available at checkout: 48-hour (+$10) and 24-hour (+$20, capacity-confirmed).
Every order includes:
- White-underbase printing (no surcharge)
- Pre-cut and sheeted ready for your press
- Quality control review before packaging
- Tracking number emailed at shipment
Step 4 — Shipping
We fulfill from two Canadian facilities. Orders ship from the nearest one to your address — routing happens automatically at checkout.
| Destination | Ships from | ETA |
|---|---|---|
| British Columbia, Alberta | Vancouver | Next business day |
| Saskatchewan, Manitoba, Yukon | Vancouver | 2 business days |
| Ontario, Quebec | Toronto | 1–2 business days |
| Atlantic provinces | Toronto | 2–3 business days |
| Nunavut, Northwest Territories | Toronto | 3–5 business days |
Express options are available at checkout: 2-Day Express (+$25, most CA addresses) and Next-Day Express (+$45, major metros).
Pressing your transfer
Once your transfers arrive:
- Preheat press to 320°F / 160°C
- Place transfer on garment, film side up
- Press with medium pressure for 15 seconds
- Peel hot, immediately
- Re-press for 5 seconds after peel (improves durability)
Wash-durable to 100+ cycles at 60°C with proper care. Wash inside out, cold cycle, hang dry or low tumble.
Common questions
What if my artwork fails the automatic check?
We’ll email you a diagnostic within an hour with specific fixes (e.g., “upscale to 300 DPI” or “flatten transparency layers”). If you can’t fix it yourself, our art team can clean it up for a small fee.
Can I get a physical sample before committing to a large order?
Yes — the Canadian DTF Sample Pack ships free anywhere in Canada. Seven sample transfers at varying sizes for $15.
What if the transfers don’t press correctly?
Reach out with photos. If there’s a defect on our end (underbase issues, colour banding, adhesion problems), we reprint at no charge.
Ready to order?
Order DTF Gang Sheets → Order Custom DTF →
See transparent pricing and shipping details · Or apply for a wholesale account if you’re ordering 1,000+ pieces a month.