We're a small Canadian team — you'll hear back from a real person, fast.

Get in touch

Canadian support hours: Monday to Friday, 9am–5pm Pacific / 12pm–8pm Eastern.

Order questions and general support: support@canadiandtf.com — first response within one business day, usually same-day during support hours.

Press, partnerships, and everything else: hello@canadiandtf.com

Wholesale Inquiries

Looking at 1,000+ pieces a month, net-30 terms, or white-label fulfillment for your decorator shop? Email wholesale@canadiandtf.com or apply for a wholesale account →. We respond within one business day with pricing and terms.

What to expect

• First reply: within one business day during Canadian support hours.
• Order updates: automated via shipping notifications, plus a real human if anything is off-track.
• Defect or quality concerns: email a photo and order number; reprints on confirmed defects within 48 hours.
• Wholesale applications: approved and priced within 1–2 business days.

Send us a message

Use the form below for order questions, wholesale inquiries, or anything else. We route every message to the right inbox internally.